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Frequently Asked Questions
Opening an account with United Heritage Credit Union is easy! You simply apply online through our website (https://unitedheritage.it.com/auth/register) or mobile app. You will need to provide personal information such as your name, address, date of birth and proof of identification.
United Heritage Credit Union offers a variety of accounts including:
- Checking Accounts – For everyday transactions, payments, and withdrawals.
- Savings Accounts – For earning interest on your deposits.
- Business Accounts – Designed for business owners to manage business finances.
- Loans and Mortgages – Personal loans, auto loans, and home mortgages.
If you have forgotten your password, follow these steps:
- Go to the login page of United Heritage Credit Union's online banking portal.
- Click on the "Forgot Password" link.
- Enter the email associated with your account.
- Follow the instructions sent to your email to reset your password.
If you suspect fraudulent activity on your account, immediately contact ApexBank’s customer service at 787868 or email us at support@unitedheritage.it.com. We will work with you to investigate the issue and take the necessary actions to protect your account.
You can check your account balance through:
- Online Banking: Log into your United Heritage Credit Union account on our website.
- Mobile App: Use our mobile app to view your account balance on-the-go.
- Customer Service: Call our customer service number for balance inquiries.
Yes, you can transfer funds between your accounts as well as swap between accounts through:
- Online Banking – Transfer money easily from one account to another via our website.
- Mobile App – Use the mobile app to transfer funds from your phone.
- Phone Banking – Call customer service for assistance with transfers.
To apply for a loan with United Heritage Credit Union, you can:
- Visit our website and fill out an online loan application.
- Visit any of our branches to meet with a loan officer.
- Call our customer service to schedule a consultation with a loan representative.
Please get in touch with our support team to carry out this action. So that you know, your request will be reviewed within 24 working hours. Once you delete your card, any remaining balance is returned to your United Heritage Credit Union Account balance.
Also, could you confirm that you are not expecting refunds to your card before deleting your card, as this action cannot be revoked. If you are expecting a refund or have transactions on hold, please contact the merchant first.